Terms and Conditions for The Luxury Cruise Company
Effective date: 21 January 2026
These Terms and Conditions (Terms) apply to your access to and use of The Luxury Cruise Company website (Site). By using the Site, you agree to these Terms.
If you do not agree, do not use the Site.
1) About the Site and our role
The Site provides information, marketing content and indicative pricing for cruises and related travel products.
We do not:
· take bookings through the Site
· process payments through the Site
· issue tickets or travel documentation through the Site
Any booking you proceed with will be made through a partner travel agency (Booking Partner). The Booking Partner is responsible for the booking process, booking documentation, payment processing, and the booking’s terms and conditions.
2) Definitions
Booking Partner means the travel agency or booking provider you use to make a booking after engaging with the Site.
Cruise Provider means the cruise line or product supplier.
Content means text, images, itineraries, descriptions, pricing, availability, and any other information shown on the Site.
Indicative Price means a price shown on the Site that may change and is not a final quote.
3) Eligibility and acceptable use
You must use the Site lawfully and not:
· interfere with Site security, availability, or performance
· scrape, copy, or harvest data without our prior written consent
· upload or transmit malicious code
· misuse forms, email addresses, or contact details published on the Site
We may suspend or block access to the Site where we reasonably suspect misuse.
4) Pricing, currency, and dynamic pricing
4.1 Display currency on the Site
Unless otherwise stated, prices displayed on the Site are shown in **Australian dollars (AUD).
4.2 Booking and payment currency
If you choose to book a cruise, the payment currency will be **USD or EUR**, depending on the Cruise Provider and/or Booking Partner.
4.3 AUD pricing is converted and may change
Any AUD pricing displayed on the Site may be converted from EUR (and may also be converted from other currencies in some cases). Exchange rates fluctuate and conversion methods may vary between providers and Booking Partners.
As a result:
· AUD prices on the Site are indicative only
· prices are dynamic and may change at any time, including after you have viewed the Site
· the final booking price will be the price confirmed by the Booking Partner at the time of booking
4.4 No liability for currency fluctuations
To the maximum extent permitted by law, The Luxury Cruise Company is not liable for any loss or difference in pricing arising from:
· currency movements
· exchange rate margins or conversion fees applied by banks, card providers, Cruise Providers, or Booking Partners
· timing differences between when you view a price on the Site and when you book
· dynamic pricing, promotions starting or ending, inventory changes, or supplier repricing
5) Availability and accuracy of information
We aim to keep Content accurate and up to date, but we cannot guarantee that all Content is complete, current, or error-free at all times. Cruise information may change without notice, including:
· itineraries, ports, and shore programs
· schedules and sailing times
· ship details and onboard offerings
· cabin categories and inclusions
· taxes, fees, gratuities, surcharges, and fuel supplements
· availability and promotional offers
You should confirm all details with your Booking Partner before making decisions or booking.
6) Bookings through Booking Partners
When you proceed to book, your booking will be governed by:
· the Booking Partner’s terms and conditions (including payment terms, change and cancellation fees, service fees, and travel advice)
· the Cruise Provider’s terms and conditions (including conditions of carriage and voyage terms)
· any third-party supplier terms relevant to your travel (for example flights, hotels, insurance)
It is your responsibility to read and understand those terms before booking. The Luxury Cruise Company is not responsible for the content, administration, or enforcement of Booking Partner terms.
7) Fees, taxes, and additional costs
Prices shown on the Site may exclude certain charges unless explicitly stated. Additional costs may include (without limitation):
· travel insurance
· airfares, transfers, pre/post accommodation
· visas, passports, vaccinations, and health requirements
· onboard purchases, excursions, gratuities, port charges, and government taxes
· payment processing fees and bank or card conversion fees
· Booking Partner service fees
8) Special offers and promotions
Promotions, discounts, and inclusions are subject to availability and may be withdrawn or changed by suppliers at any time. Unless expressly stated, offers:
· may be capacity controlled
· may have booking and travel windows
· may not be combinable with other offers
· may require specific fare types
9) Travel advice, health, and insurance
Information on the Site is general and not personal financial or travel advice.
You are responsible for:
· ensuring you have valid passports, visas, permits, and required documentation
· meeting health and entry requirements (including vaccinations)
· obtaining appropriate travel insurance
We recommend you check official guidance, including Smartraveller and relevant government or port authority updates, and discuss requirements with your Booking Partner.
10) Third-party links and content
The Site may link to third-party websites or contain third-party content. We do not control those sites and are not responsible for their content, availability, security, or privacy practices. Links do not imply endorsement.
11) Limitation of liability
To the maximum extent permitted by law:
· we exclude liability for indirect or consequential loss, loss of profit, loss of opportunity, or loss of data arising from use of the Site or reliance on Content
· we do not warrant uninterrupted access, virus-free operation, or error-free Content
· our total liability for any claim relating to the Site is limited to resupplying the relevant services (if any) or paying the cost of having those services resupplied, to the extent permitted by law
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or right under the Australian Consumer Law (ACL) that cannot be excluded.
12) Intellectual property
All Content on the Site (including text, images, branding, logos, layout, and graphics) is owned by or licensed to us and protected by intellectual property laws.
You may view and print pages for personal, non-commercial use. You must not reproduce, distribute, modify, or republish Site Content without our prior written consent, except where permitted by law.
13) User submissions
If you submit content (such as enquiries, reviews, comments, images, or testimonials), you warrant that:
· you have the right to submit it
· it does not infringe any rights or laws
· it is not misleading or deceptive
You grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, and publish that content for marketing and promotional purposes, unless you request otherwise in writing.
14) Privacy
Personal information is handled in accordance with our Privacy Policy, which forms part of these Terms.
15) Changes to the Site and Terms
We may update the Site, Content, and these Terms at any time. Continued use of the Site after changes are published means you accept the updated Terms.
16) Governing law
These Terms are governed by the laws of New South Wales, Australia (unless your business is based in another Australian state or territory, in which case we can adjust this). You submit to the non-exclusive jurisdiction of the courts of that state or territory.
17) Contact us
The Luxury Cruise Company
